Shipping Policy

Thank you for shopping at Sepdani Collection! We are committed to providing you with a seamless and efficient shopping experience. Please review our shipping policy below to understand how we handle order fulfillment and shipping.

Order Processing Time:

We understand the importance of receiving your order promptly. Our team is dedicated to processing and fulfilling orders within 1 business day of receiving payment. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods:

We offer several shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed during the checkout process. Please note that delivery times may vary depending on the shipping method selected, the destination address, and any unforeseen circumstances, such as weather delays or holidays.

Order Tracking:

Once your order has been fulfilled and shipped, you will receive a confirmation email containing tracking information. This allows you to track the status of your delivery in real-time. If you encounter any issues with tracking or have questions about your order, please contact our customer support team at hello@sepdanicollection.com.

Shipping Rates:

Shipping rates are calculated based on the selected shipping method, the weight of the items in your order, and the destination address. You can view the shipping costs during the checkout process before finalizing your purchase.

International Shipping:

We offer international shipping.

Address Accuracy:

It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address during the checkout process. We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages:

If your package is lost or stolen during transit, please contact the shipping carrier directly using the provided tracking information. We will work with you to help resolve the issue, but we are not responsible for lost or stolen packages once they have been shipped. If you have any questions or concerns about our shipping policy, please contact our customer support team at hello@sepdanicollection.com